Customer Services Centre

We aim to make shopping online with Your Past Memories simple and stress-free, but we know that you may have some questions you would like to ask us, so we have developed our Customer Service Centre with you in mind.

Please choose one of the options below:

FAQ

Why not use our extensive FAQ section to see if you can find the answer to your issue?
Browse our FAQ's

Call Customer Services

  • Phone: 01926 740422
  • Monday to Friday: 08:00 to 16:00
  • Saturday and Sunday: Closed
  • Bank Holidays: Closed

Email Customer Services

Email the customer services team using our enquiry form and we will respond to your query within 48 hours.
Click here to email us
Please be specific in your request, quoting if possible your Order Number or any relevant information to help Customer Services investigate your request.

Postal Address

Customer Services Centre
Your Past Memories
Marlborough House
48 Brandon Parade
Royal Leamington Spa
Warwickshire
CV32 4XP

We safely convert your old home movies, photographs and memories into new digital versions.

So, you can share them with your family, friends and loved ones.

CREATE YOUR ORDER

Our Clients

wilkinson
banardos
life-in
fujifilm
c-sport